Setting up Brand Names in myJornaya
- 01 Nov 2024
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Setting up Brand Names in myJornaya
- Updated on 01 Nov 2024
- 1 Minute to read
- Print
- DarkLight
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Summary
This article provides a walkthrough for how to set up brand names and topical relevance keywords in the myJornaya user interface. Below the walkthrough video, we have provided the specific instructions for creating an audit profile and setting up brand names.
Walkthrough Video: How to Set Up Brand Names & Keywords
Creating a New Audit Profile
Login to myJornaya
Need help logging in?
Contact our team and we'll be happy to help: support@jornaya.com
Go to the Queries menu > Manage Profiles
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Click the "add query profile" button on the top right corner
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Add Profile Name
Add Description
Select the Industry
Select the toggles for Responses you want to receive
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NOTE
Profile must have Third Party Guardian toggle enabled to see brand names
Click create profile
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Adding Brand Names
Once inside the profile, click on the +brand names button
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Add the list of brand names into the text box using a new line or a pipe delimiter.
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Click Save.
Brand Name Limitation
A maximum of 100 brand names are supported for each audit profile.
Click on the Brand/Seller Names data hexagon
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Set up your business rules for the brand name presence and consent.
NOTE
Brand Names/Seller data point will have default Green/Yellow/Red flag settings which are automatically set when an Audit Profile is first created.
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Default Rules
The following best practices are automatically applied to the Default Audit Profile once an account is created. These rules make it easy to start receiving value on day one, using red flags for the following data points as negative indicators:
DATA POINT | DEFAULT RULE |
Brand Name Present | Present = review Not present= reject |
Brand Name Consent | No consent = review Actively accepted= pass Passively accepted= pass Passively declined= reject Actively declined= reject |
Auto Apply and Changes
These rules are automatically applied to new Audit Profiles and may be changed at any time.
Brand Name Logic
Brand names should be added exactly as shown in the web lead forms.
Brand names are not case-sensitive.
Brand names must be visible on the page and in HTML.
Brand names will not be verified within the TCPA disclosure text.
Brand names that contain spaces at the beginning or end will be validated.
Duplicate brand names will be validated.
Questions
For strategy & analytics support, reach out to our Customer Success team: customersuccess@jornaya.com
For technical support, reach out to our support team: support@jornaya.com
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