Setting up Topical Relevance in myJornaya

This article covers the steps to set up keywords for topical relevance for an audit profile in the myJornaya UI. 

Steps

1. Login to the myJornaya site 

2. Go to the Queries menu > Manage Profiles 

   

3. Click on the profile you would like to add keywords for topical relevance. NOTE: Profile must have 3P Guardian toggle enabled to see topical relevance. 

   

4. Once inside the profile, click on the +topical relevance button 

   

5. Add the list of keywords into the text box using comma or a pipe delimiter.

   

6. Once keywords have been added. Click on the Topical Relevance data point. 

   

   
   7. Topical Relevance data point will have default Green/Yellow/Red flag settings which are automatically set when an Audit Profile is first created.  As an example, below are the default flag settings:

   

   Topical Relevance Matching

   • Guardian will search the label text found on the lead form except for disclosure and brand name labels.  

   • Keywords should be added inside <label> tags exactly as shown in the web lead forms.

   • Keywords are not case sensitive.  

   • Ensure that the web pages that host lead forms contain keywords relevant to the requested consent.

   • Keywords will not be verified within the TCPA disclosure text.

   • Keywords will not be verified within the Brand Name labels.

      

Questions? 

For strategy & analytics support, reach out to our Customer Success team: customersuccess@jornaya.com 

For technical support, reach out to our support team: support@jornaya.com