Jornaya & LQ Digital Triple Mortgage Fundings

When the Mortgage Acquisition team at one of the largest financial institutions in the world set out to grow their mortgage customer base in the U.S., they knew they had to think creatively. With help from Jornaya and LQ Digital, they developed a strategy to maximize limited resources and generate significant funded loan volume—all while creating a positive experience for the customer.

The result was phenomenal: They tripled mortgage fundings, improved engagement, contact rate, and lead transfer rate (see graphic below). Read on to learn more about how online shopping signals and a third-party contact center created this winning result