What is TCPA and Why is it So Confusing? feat. Eric Troutman

The Telephone Consumer Protection Act (TCPA) is by far one of the most confusing laws to hit our ecosystem. It requires prior express written consent for non-emergency autodialed, prerecorded, or artificial voice calls to wireless phone numbers, as well as for pre recorded telemarketing calls to residential wireline numbers. But there’s more, as the Czar of TCPAWorld Eric Troutman describes in this episode of Jornaya Talks Mortgage. Troutman, one of the country’s prominent class action defense lawyers and nationally recognized in TCPA litigation and compliance, talks with Jornaya Head of Consumer Finance Mike Eshelman about the intricacies of this law and how to maintain compliance.