My Refi Journey: A Case Study on Customer...
When mortgage rates hit record lows, my wife and I agreed that it was time to research what refinancing would mean for our family’s finances. While...
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Tips, trends, and insights to help marketing, analytics, and compliance leaders stay competitive.
The Pulse of Insurance Shopping During...
As insurance carriers and agencies continue to adjust to new ways of working due to COVID-19, we are working with them to better understand the...
My Life Insurance Buying...
Jeff Piotrowski, Senior Director of Insurance at Jornaya, writes about his life insurance buying journey in this ThinkAdvisor article. Below...
Medicare Supplement Insurance: A Market Rich with...
The fact that 10,000 people turn 65 every day makes Medicare Supplement insurance one of the largest markets in terms...
Better Understand the Homebuyers Journey With New...
Buying a house is one of—if not the—biggest major-life purchase (MLP) decision for consumers. There’s a flood of decisions to make related to...
What Data Science Can Do for Your...
Data science is all the rage these days. It seems like it’s hard to walk down the street without someone mentioning how important data science is...
Gaining a Wider View of Your Customers:...
I’d like to share my personal experiences with a recent major-life purchase (MLP) decision. In 2016, my husband and I bought our first home....
Work that Matters for Customers Who Care:...
Being a part of the ecosystem that connects consumers with service providers in areas like higher education, lending, insurance, and auto comes with...
Create Customer Experiences that Count!...
Sawubona. This greeting in the Zulu tribe literally means: “I see you, you are important to me, and I value you.” Consider that, suggested Seth...
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